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Cancellation & Return Policy — Everydaymart
Overview
Our return policy at Everydaymart.net lasts 90 days from the date of delivery. If 90 days have passed since delivery, unfortunately we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be:
- Unused and in the same condition you received it in
- In its original packaging (cover, wrapper, box included)
- Accompanied by a valid receipt / order ID / proof of purchase
Cancellation Policy
- You can cancel your order free of cost before it is shipped/dispatched — just email us at contact@everydaymart.in or call 7706959046.
- Once an order has been dispatched/shipped, it cannot be cancelled; you’ll need to return the product after delivery under our Return Policy instead.
- Refunds for cancelled prepaid orders will be credited to your original payment method within 7–10 business days.
Non-Returnable Items
Since Everydaymart mainly sells books, stationery, and office products, the following categories are not eligible for return:
- Used / seal-broken notebooks, diaries, journals, workbooks
- Downloadable/digital products (e.g. PDF worksheets, digital presentations)
- Personalized/customized stationery or printed items
- Gift cards
- Any item that is damaged or not in original condition, where the damage is not due to our error
Partial Refund Cases
Only a partial refund will be granted in the following situations:
- Books with obvious signs of use (folded pages, pen marks, torn cover, etc.)
- Notebooks/diaries/art-craft kits with the seal/packaging opened
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error
- Any item returned more than 90 days after delivery
How Refunds Work
- Once we receive your returned item, our team will inspect it
- After inspection, we’ll notify you by email whether your return has been approved or rejected
- If approved, your refund will be processed to your original payment method (card/UPI/net banking) within 7–10 business days
- For COD orders, the refund may be issued to your bank account or as Everydaymart wallet credit
Late or Missing Refunds
If you haven’t received your refund after the expected timeframe, please check in this order:
- Check your bank statement again
- Contact your bank/card company — it can take some time for the refund to officially post
- If the issue persists, email us at contact@everydaymart.in
Sale/Discounted Items
Only items purchased at regular price are eligible for refund. Sale/discounted items (such as the 15%–40% off deals shown on the homepage) are not eligible for return or refund, unless the item is found to be defective or damaged.
Exchange Policy
We only exchange items if they are defective or damaged (due to shipping or a manufacturing defect). To exchange an item for the same product, email us at: contact@everydaymart.in
Gifts
- If the item was marked as a “Gift” and shipped directly to you, you’ll receive a gift credit for the value of your return.
- If the item wasn’t marked as a gift, or the gift-giver had it shipped to themselves before giving it to you, the refund will go to the person who placed the order (the gift giver).
Shipping Returns
Mail your product to:
Everydaymart 158, Parahupur, DDU, Distt Chandauli, Kolkata, Khidirpur
Notes:
- You are responsible for your own return shipping costs (unless the item was defective or shipped incorrectly by us).
- For expensive items, we recommend using a trackable courier service, as we don’t guarantee that we’ll receive your returned item.
- Delivery/exchange timelines may vary depending on your location.
Need Help?
For any questions related to refunds and returns, contact us at:
🏢 Registered Office: 158, Parahupur, DDU, Distt Chandauli, Uttar Pradesh, India (Pin: 232101)
📧 Email: contact@everydaymart.in
📞 Phone: 7706959046